ANNEX 2: Service Level Agreement

Terms of Service - AssessFluence

Security Overview

ANNEX 1: Data Processing Agreement - AssessFluence

Sub-processors AssessFluence

GDPR

Data Security and Privacy Controls

Access Management, Encryption & Endpoint Security

Network Security & System Monitoring

Penetration Testing & Vulnerability Management

Application Security

Security Awareness

Reliability, Disaster Recovery & Incident Response

Data Privacy

Enhanced Security & Support

Security Governance

<figure class="table"><table style=";"><thead><tr><th style="background-color:rgb(245, 245, 245) !important;border-bottom-color:initial;border-bottom-width:0px !important;border-top-color:initial;border-top-width:0px !important;height:0px !important;padding:0px !important 8px;" colspan="1" rowspan="1"><strong>Legal entity (parent company)</strong></th><th style="background-color:rgb(245, 245, 245) !important;border-bottom-color:initial;border-bottom-width:0px !important;border-top-color:initial;border-top-width:0px !important;height:0px !important;padding:0px !important 8px;" colspan="1" rowspan="1"><strong>Purpose</strong></th><th style="background-color:rgb(245, 245, 245) !important;border-bottom-color:initial;border-bottom-width:0px !important;border-top-color:initial;border-top-width:0px !important;height:0px !important;padding:0px !important 8px;" colspan="1" rowspan="1"><strong>Hosting location</strong></th><th style="background-color:rgb(245, 245, 245) !important;border-bottom-color:initial;border-bottom-width:0px !important;border-top-color:initial;border-top-width:0px !important;height:0px !important;padding:0px !important 8px;" colspan="1" rowspan="1"><strong>Address</strong></th><th style="background-color:rgb(245, 245, 245) !important;border-bottom-color:initial;border-bottom-width:0px !important;border-top-color:initial;border-top-width:0px !important;height:0px !important;padding:0px !important 8px;" colspan="1" rowspan="1"><strong>Website</strong></th></tr></thead><tbody><tr><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;">Google Cloud Services d/b/a GCP</td><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;">Infrastructure &amp; Hosting: Cloud infrastructure: hosting and storage</td><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;">EU (Belgium)</td><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;">Chaussee d’Etterbeek 180 1040 Brussels Belgium</td><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;"><a href="https://cloud.google.com/" target="_blank" rel="noopener noreferrer">Link</a></td></tr><tr><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;">Functional Software, Inc. d/b/a Sentry</td><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;">Infrastructure &amp; Hosting: Error monitoring</td><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;">USA</td><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;">1 Baker Street, Suite 5B, San Francisco, CA 94117, United States</td><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;"><a href="https://sentry.io/" target="_blank" rel="noopener noreferrer">Link</a></td></tr><tr><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;">SendGrid, Inc. (Twilio, Inc.)</td><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;">Functionality: Email and notification services</td><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;">USA</td><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;">1801 California Street, Suite 500 Denver, Colorado 80202, United States</td><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;"><a href="https://sendgrid.com/" target="_blank" rel="noopener noreferrer">Link</a></td></tr><tr><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;">Atlassian, Inc.</td><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;">Customer support: Handling support tickets</td><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;">EU</td><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;">Singel 236 1016 AB Amsterdam, Netherlands</td><td style="border-bottom-style:none;border-left-style:none;border-right-style:none;border-top:1px solid rgb(221, 221, 221);padding:8px;vertical-align:top;"><a href="https://www.atlassian.com/" target="_blank" rel="noopener noreferrer">Link</a></td></tr></tbody></table></figure><p><i>Please note that the above overview doesn’t include the entities which offer optional integrations, even though we might share some of the data in your account with them at your request when you make use of the integration. It is your responsibility to obtain the necessary data protection assurances from the relevant software provider before activating the integration.</i></p>

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NextFluent Trust Center

Legal entity (parent company)	Purpose	Hosting location	Address	Website
Google Cloud Services d/b/a GCP	Infrastructure & Hosting: Cloud infrastructure: hosting and storage	EU (Belgium)	Chaussee d’Etterbeek 180 1040 Brussels Belgium	Link
Functional Software, Inc. d/b/a Sentry	Infrastructure & Hosting: Error monitoring	USA	1 Baker Street, Suite 5B, San Francisco, CA 94117, United States	Link
SendGrid, Inc. (Twilio, Inc.)	Functionality: Email and notification services	USA	1801 California Street, Suite 500 Denver, Colorado 80202, United States	Link
Atlassian, Inc.	Customer support: Handling support tickets	EU	Singel 236 1016 AB Amsterdam, Netherlands	Link